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Customer Service



Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history.

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Ordering By Phone

Call us at 877.439.3018, 7:30am to 4pm Central Time Zone. Our friendly staff will assist you in placing your order over the phone. Use our site as your own personal catalog!

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Shipping Policies

Purchasing Department is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

On average, your order will be received in 7 - 10 working days. During August or December, delivery time may take longer.

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Return

Most products purchased from this site may be returned, within 25 days of shipment, for a full refund. Defective or incorrectly shipped product may also be returned during this same time period. To be eligible for a full refund, products must be in new condition and must be returned with all pieces originally shipped as well as the original box in which the product was shipped. Product that is not defective must be returned unopened. (Do not remove shrink wrap from product that is to be returned.) Please check packing list for return address information.
Please print out and follow these instructions for returns: Return Instructions

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Contact Support

Contact us anytime with questions or concerns via email at: supplydivision@nebook.com. You can also contact us at: 877.439.3018.

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